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CanadaVet.com recognises and values the protection of your personal information.
When becoming a registered customer of CanadaVet, you may be asked to supply personal information such as your:
CanadaVet may also conduct surveys or market research and may seek information from you on a time to time basis. These surveys will provide CanadaVet with information that allows improvement in the types and quality of the products and service offered to you, and the manner in which those products and services are offered.
Every time you use CanadaVet, information is collected by our service. Types of information include:
The information that will be collected gives CanadaVet details about how the website will be used including the frequency and duration of visits, and which web pages you have accessed on our site. The information we collect will not personally identify the individual user.
We will not collect any personal information which may reveal racial or ethnic origin, political opinions, philosophical beliefs, trade union membership or details of health, disability, sexual activity or sexual orientation.
CanadaVet may provide you with a username and password or allow you to select your own username and password to access the CanadaVet website. You are solely responsible for maintaining the security of your username and password at all times.
CanadaVet may run competitions or offer added benefits to you and we may ask you to provide us with your personal details for these purposes. Giving this information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to those benefits. Whenever it is optional for you to provide information, we will make this clear to you. Members have the right to opt out of these additional communications and can do so by requesting this in writing to CanadaVet.
Your personal information, including your e-mail address, will be used for two primary purposes. First it will be used to ensure the proper functioning of the CanadaVet website. Secondly, it will be used for marketing, planning, product development and research requirements of CanadaVet.
Specifically, CanadaVet will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except:
CanadaVet will never sell, distribute, rent, licence, disclose or reveal, share or pass the information onto any third parties, other than those who are contracted to CanadaVet to assist CanadaVet perform its business functions.
We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised CanadaVet personnel.
Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we can not ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.
To unsubscribe from the CanadaVet e-mail database, simply login to your account and change your preferences so that you no longer receive our newsletter.
You can always access the information and content that you provide to us. If the change to personal information impacts your membership to any CanadaVet product or services you will need to login to your account or contact CanadaVet with your CanadaVet personal information in order to edit your registration information.
If you wish to access or modify personal information that you have provided to us not directly available in your account, please contact us at [email protected]
If you have any concerns or questions, please contact CanadaVet by telephoning Toll Free 1-888-691-2268 or send any questions or queries via our email [email protected].
CanadaVet reserves the right to modify or amend this Statement at any time.
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