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We know your pet's health matters. That's why we're committed to providing genuine products, outstanding value, and a shopping experience you can trust every time you order from CanadaVet.
Genuine Products
Sourced from reputable manufacturers and authorised suppliers.
Great Value
Genuine pet products at competitive online prices.
Secure Shopping
Industry-standard encryption protects your information.
Refund or Replacement
Eligible unopened products can be returned within 90 days.
All products sold by CanadaVet are genuine animal health products sourced directly from reputable manufacturers and authorised suppliers.
Many of the products we stock are manufactured in the same facilities that supply products worldwide. As a result, packaging may differ from products available through local retailers while containing the same trusted ingredients and quality standards.
Packaging may look different
International packaging can vary from what you see at local retailers, while still containing the same trusted ingredients and meeting the same quality standards.
Because we operate online, we're able to offer significant savings compared with many traditional retailers while still supplying genuine, veterinarian-approved products.
If you find the total price of the same products advertised for less by another eligible USA or Canadian online pet pharmacy, please contact our Customer Care team before placing your order and we'll do our best to match the advertised total price.
Applies to the advertised total basket price, including taxes, shipping and any other applicable charges.
The competitor must be a USA or Canadian online retailer of genuine animal health products selling in-date products in normal retail quantities.
Requests must be made before placing your order.
Excludes clearance sales, coupon or promotional offers, cashback offers, member discounts, marketplace websites (including eBay), auction websites and group buying sites.
We reserve the right to decline a price match where doing so would result in selling below cost or an unreasonable financial loss.
Shopping with CanadaVet is safe and secure.
Our checkout uses industry-standard encryption technology to help protect your personal and payment information, giving you confidence every time you place an order.
We respect your privacy and never sell or share your personal information except where necessary to process, fulfil, and deliver your order.
View our Privacy PolicyYour satisfaction is our priority.
If you ever have a question about your order or need assistance, our friendly Customer Care team is here to help every step of the way.
100% refund policy
We offer a 100% refund policy should a customer not be satisfied with our product. We also guarantee that the product you will receive will be the product you ordered (no counterfeits or substitutions) and will arrive in good usable condition.
If, for any reason, you are not completely satisfied with any product you've purchased from us (excluding items marked as Clearance), simply let us know why and return the unopened product in its original packaging within 90 days of purchase for a replacement or refund.
Clearance items are final sale. Items marked as Clearance are not eligible for return, replacement, or refund.
Our Customer Care team can help with questions about products, price matching, your order, or our guarantee.