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Additional Information for Canadian Customers

Please Note

Canadian Customers - Our 28 day delivery guarantee does not apply to deliveries delayed due to significant strike action, bad weather or other factors outside our control which delay the postal service. 


When CanadaVet was founded in 2005, it was established to supply Canadian sourced pet products to US based customers. At the time, certain government restrictions made it difficult for us to sell online to Canadians. Since 2005, we're proud of the dozens of Canadian jobs we've created and supported, and while now we source and ship products from our facilities all over the world, we still continue to employ people across Canada including in Marketing, Customer Service and IT and continue investing in Canadian communities and supporting many Canadian based pet charities.

Do you ship to Canadian addresses?

CanadaVet is happy to ship orders to Canadian addresses, and we have many thousands of happy Canadian based customers. Please note that now almost all of the products we sell are shipped from outside Canada.

Please be aware that Health Canada advises that Canadian Residents must not purchase Revolution for Dogs and Cats, Heartgard Plus, Nexgard or other products which require a prescription as they cannot be imported in to Canada (unless you hold the necessary permits. Click here for details: https://www.canada.ca/en/health-canada/services/drugs-health-products/compliance-enforcement/importation-exportation.html Prescription drug list: https://www.canada.ca/en/health-canada/services/drugs-health-products/drug-products/prescription-drug-list/list.html Drug Product online query: https://health-products.canada.ca/dpd-bdpp/index-eng.jsp ) . It is your responsibility to comply with all relevant local regulations. 

Can I shop your website in Canadian Dollars?

Yes you can! You can shop CanadaVet.com in either US dollars or Canadian Dollars. Simply select Canadian Dollars as your preferred currency in the drop down box on the left hand side of the page, and all prices will appear in CAD$ and your card or paypal account will be charged in CAD$. For more info, click here.

Shipping and tax information for Canadian addresses

If you are using a Canadian delivery address, please note these important points:

  • Remember that it is your responsibility to ensure that you comply with all relevant laws in relation to any products you purchase. We accept no responsibility if your order is stopped and destroyed, delayed or returned by a government authority. This falls outside our delivery guarantee and you are responsible for all costs involved.  

  • Most of our orders to Canadian addresses do not have any issues and don't have any additional charges applied, however we want you to know of the possibility, so you can take this in to account when ordering from us.


We are currently exploring various options to make our Canadian customers' order experience even better. Please subscribe to our newsletter or like us on Facebook to receive the latest CanadaVet.com news, promotions and updates.


Free Shipping on orders over:$88.00 USD | Shipping fee on orders under $88.00 USD: $5.95 USD