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Account Credits on CanadaVetDirect.com

Dear Existing CanadaVetDirect Customer,

At the time of our recent joining with CanadaVet.com some of our customers did have credits on their canadavetdirect.com accounts.

Unfortunately due to technical reasons credits can not be  automatically kept on accounts at CanadaVet.com. We have attempted to contact all customers who had credits on their accounts by email to make alternative arrangements, however, if you believe your canadavetdirect.com account was in credit and did not get an email from us, please write to us at [email protected]  with your name, address and the amount of the credit, and we will email you the necessary code for you to make use of that credit* at CanadaVet.com.

We do apologize for the minor inconvenience, and as our way of apologizing, the coupon code will give you an additional $5 or 10% (which ever is the lesser) on top of your existing credit.

Customer Service Team

* Please note, all claims for store credit will be checked against our records. Any fraudulent claims will be referred to the authorities.

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