CanadaVet recognises and values the protection of your personal information.
CanadaVet has implemented this privacy policy in order to reassure our customers
about how CanadaVet will use their personal information.
1. What Information Do We Collect from our Customers?
When becoming a registered customer of CanadaVet, you may be asked to supply
personal information such as your:
name;
address;
telephone number; and
e-mail address.
CanadaVet may also conduct surveys or market research and may seek information
from you on a time to time basis. These surveys will provide CanadaVet with
information that allows improvement in the types and quality of the products
and service offered to you, and the manner in which those products and services
are offered.
2. Personal Identification
Every time you use CanadaVet, information is collected by our service.
Types of information include:
The date and time of your visit to our website and program;
Your IP address;
The web pages you access; and
The type of browser and operating system you are using.
The information that will be collected gives CanadaVet details about how the website
will be used including the frequency and duration of visits, and which web pages you
have accessed on our site. The information we collect will not personally identify
the individual user.
We will not collect any personal information which may reveal racial or ethnic origin,
political opinions, philosophical beliefs, trade union membership or details of health,
disability, sexual activity or sexual orientation.
Personal Information via the CanadaVet Website
Most commercial websites use cookies. Cookies are pieces of information that websites
send to the browser and are stored in the computer hard-drive. Cookies make using this
website easier by storing information about your preferences on this website. This allows
the site to be tailored to you on any of your return visits. Cookies will not identify
you personally. If you would prefer not to receive cookies, you can alter your security
settings on your web browser to disable cookies or to warn you when cookies are being
used. However, by disabling the cookie function in your web browser you may impede your
ability to use parts of the site.
Your responsibilities
CanadaVet may provide you with a username and password to access the CanadaVet website.
You are solely responsible for maintaining the security of your username and password
at all times.
Your option not to provide your personal information
Giving your personal information to us is absolutely optional, however if you do not
provide it we may not be able to contact you or give you access to certain benefits.
Whenever it is optional for you to provide information, we will make this clear to you.
By providing your personal information you are deemed to have consented to the use and
disclosure of that information as outlined in this privacy policy.
CanadaVet may run competitions or offer added benefits to you and we may ask you to
provide us with your personal details for these purposes. Giving this information to
us is absolutely optional, however if you do not provide it we may not be able to
contact you or give you access to those benefits. Whenever it is optional for you to
provide information, we will make this clear to you. Members have the right to opt
out of these additional communications and can do so by requesting this in writing
to CanadaVet.
3. Use and Disclosure of Information
Your personal information, including your e-mail address, will be used for two primary purposes.
First it will be used to ensure the proper functioning of the CanadaVet website. Secondly, it
will be used for marketing, planning, product development and research requirements of CanadaVet.
Specifically, CanadaVet will not use or disclose or permit the use or disclosure of personal information
that could be used to identify an individual member in any circumstances except:
(a) to ensure the proper functioning of the CanadaVet website in relation to the member in question
(for example, to confirm membership and acceptance of the Terms and Conditions, to seek the member's
views on the operation of the CanadaVet Website in order to improve member service, and to communicate
promotional offers and special events.
(b) to provide you with goods or services you order or other information you request.
(c) CanadaVet is required or authorised by law or if it is reasonably necessary to enforce the law or
the information is necessary for the establishment, exercise or defence of a legal claim;
(d) there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life
or health; or
(e) you have given express consent to CanadaVet for a particular purpose.
CanadaVet will never sell, distribute, rent, licence, disclose or reveal, share or pass the information
onto any third parties, other than those who are contracted to CanadaVet to assist CanadaVet perform its
business functions.
4. Terms of Use
We will take all reasonable steps to ensure that all information collected from you that we use or disclose
is accurate, up to date, complete and stored in a secure environment accessed only by authorised CanadaVet
personnel.
Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure.
We will endeavour to protect your personal information, however we can not ensure or warrant the security
of any information you transmit to us or receive from our online products or services. These activities are
conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure
its security.
5. Unsubscribe From The CanadaVet Email Database
To unsubscribe from the CanadaVet e-mail database, please send an e-mail to
"unsubscribe@CanadaVet.com with
"UNSUBSCRIBE" typed into the body of the e-mail.
6. How Can I Access, Correct or Update my Information?
You can always access the information and content that you provide to us. If the change to personal
information impacts your membership to any CanadaVet product or services you will need to login to
your account or contact CanadaVet with your CanadaVet personal information in
order to edit your registration information.
If you wish to access or modify personal information that you have provided to us, please contact us
at privacy@CanadaVet.com.
7. How to Contact Us
If you have any concerns or questions, please contact CanadaVet by telephoning our Toll-Free Phone
number: 1 (877) 822-6838 or send any questions or queries via our email
privacy@CanadaVet.com .
CanadaVet reserves the right to modify or amend this Statement at any time.
The FDA, due to the current state of their regulations, has taken the position that virtually all shipments of prescription drugs imported from a Canadian pharmacy by a US consumer will violate the law.
Please mail original prescription for all prescription medications.
